Start with scrolling through the FAQ's below. If that doesn't help, our experts will be happy to assist you. Just fill out the contact form and someone will reach out to you withing 24-48 hours.

Contact Form

Contact Us


Mon-Fri 9am-5pm Central

(800) 674-9623


Live Chat


We are available 9am-5pm Monday-Friday CST. You can reach us at (800) 674-9623. We are also available via email at support@homegymvault.com or by filling out the form above.

Frequently Asked Questions:

How fast do you ship out? Answer: Usually within 1-2 business days.

When will I receive tracking for my order? Answer: As soon as your package ships out.

How long will my order take to arrive? Answer: Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

Which courier will deliver my package? Answer: We ship via UPS, Fedex and USPS. It usually depends on the size of your package.

If something is out of stock can I back order or special order it? Answer: Yes! Please contact us by phone to place your order.

Can I place my order over the phone? Answer: Yes! We are available 9am-5pm Monday-Friday CST. You can reach us at (800) 674-9623.

Do you offer free shipping? Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.

Do you ship internationally? Answer: At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write us to get a shipping price quote.

Do you have a showroom? Answer: We operate out of an office/warehouse in Alabama and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.

If you have a question that isn't covered here feel free to write us above, or contact us by phone or email.

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